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We offer highly customized, self and cloud-based CRM solution

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Customer Relationship Management (CRM) Solution

WorldCall Telecom Limited has designed a highly customized, self and cloud-based CRM solution for all kind of businesses. It will not only provide end to end business solution, but also make the process smooth, transparent, efficient, accurate and automated. The system ensures productivity by optimizing the process, reducing lead time and increasing revenue

Why WorldCall

Why WorldCall

  • Being a part of telecommunication industry WorldCall has an edge to run your marketing campaign in a more effective way.
  • Marketing Quality.
  • Online presence over the internet.
  • Latest and most established technology.
  • Most convenient and useable design.
  • Completely followed the international standard.
  • Can provide customized version according to the needs and requirements of the client.
  • Easy to use as its interface is user friendly

Targeted Users

The CRM solutions can be used effectively in various buying house industries, dealing with

  • Tours and travel
  • Fashion brands
  • Automobile
  • Real estate agencies
  • Manufacturers
  • Suppliers
  • Interior decorators
  • Wedding planners
  • Electronic stores
  • Textile
  • Sourcing agencies
  • Banks
  • Telecom industry
  • Traders
  • Retailers
  • Super stores
  • Food and restaurants
  • Beauty saloons
Targeted Users
CRM Modules

CRM Modules

The system covers all the key modules such as:

  • Account Management
  • People Management
  • Sale Lead Management
  • Loyalty Program Management
  • Marketing Management
  • Complaint Management
  • Accounting System
  • Invoicing and Payment
  • Business Intelligence Dashboard
  • Call Center Integration
  • Resource/Asset Management
 

Key Features

 

Tiered-Level Visual Dashboard

Web–Based Platform


Multiple Users


Configuration Menus


User followup (via email and SMS) notification and alert

Mobile friendly solution



Basic and advance search options


Provides product, ticket, department and shift reports


 

How WorldCall CRM Solution Helps You?

 

Process tracking

Data security

Quality assurance

Receivable management

Monitoring project plans

Up-to-date profile

Recording and setting

Detailed Reporting